Refund policy

Made to order, so all sales are final. Every Slothmopolitan item is printed just for you after you order. Because of this we can’t accept returns or exchanges for the wrong size, a change of mind or colour differences between screens. Please check the size guide on each product page before you order.

Misprinted, damaged or faulty items. If your item arrives misprinted, damaged or with a manufacturing fault, contact us within 30 days of delivery with your order number and a clear photo. We’ll send a free replacement or issue a refund to your original payment method. You don’t need to send the item back.

Lost parcels. If your parcel is lost in transit, contact us within 30 days of the expected delivery date and we’ll reship or refund.

Incorrect address or unclaimed parcels. We can’t refund orders sent to an incorrect or incomplete address entered at checkout, or parcels that aren’t collected. We can reship them; the extra shipping cost is paid by the customer.

Cancellations. Contact us as soon as possible. Once an order has gone into production we can’t cancel or change it.

This doesn’t affect your statutory rights. Contact us at slothmopolitan.com/pages/contact.